Privacy & security
Your privacy is our priority. We use industry-standard encryption and secure systems to protect your health information.
All messages between you and your consultant are sent through 256-bit encrypted channels, ensuring no one else can access your conversations.
Your health records and personal details are stored in SOC 2 Type II compliant data centers with strict access controls.
For vendors that handle PHI, we require Business Associate Agreements (BAAs). Consumer guidance features that run outside PHI workflows use server-side privacy screening, data minimization, and separate safeguards before AI processing.
Every member of our care team undergoes rigorous HIPAA and privacy training to protect our community.
For more detailed information about your rights under HIPAA, please visit the U.S. Department of Health & Human Services website.
Questions? Contact our Privacy Officer at info@clementinahealth.com